Market segmentation allows you to target your content to the right people in the right way, rather than targeting your entire audience with a generic message. This helps you increase the chances of people engaging with your ad or content, resulting in more efficient campaigns and improved return on investment (ROI).

A Target List is basically a group of addressable entities. Entities can be Accounts, Contacts, Leads, Users, and Targets. All of these entities can have an associated Mobile Number, so when it’s time to send SMS Campaigns you can make any combination of these and group them into a Target List. So you never put these entities directly into a Campaign, you always use a Target List first to group them, and then use that in the Bulk SMS Campaign.

Two types of SMS Campaigns from Target Lists

  1. Schedule SMS Campaign
  2. Send Now 

Who can be added to Target List:

  1. Targets, Leads, contact, Accounts, Users.
  2. Import Targets

Conversation View: Get all your conversations organized in one place. Through a clear text conversation view, know what you had discussed earlier, and have a more meaningful conversation with your prospects and clients. Avoid unnecessary confusion with multiple conversation threads for customers’ different numbers.

Bulk SMS: Send bulk messages(SMS) to a targeted segment of Account, Contacts, Leads, Target. Use these bulk messaging features for sending promotional discounts, events, and more to your customer base. You can also schedule these messages for the future and set up your text message campaigns at a single click, saving you more time!

Send personalized messages: Using the contact information inside your SuiteCRM, create personalized messages as per the customer’s profile. You can send messages to your customers and prospects for Festival Greeting, Reminder of Due Services, Payment, end season sale, special festival discounts, etc.

SMS Templates: Create and save SMS templates. So that you and your team can save time in creating new ones at the start of a new SMS campaign. Save your sales and marketing time by drafting these text messages inside your SuiteCRM. Eg ( Product Promotion, Festival Greeting, Reminder of Due Services, Payment, end of season sale, special festival discounts, etc

Send personalized messages: Using the contact information inside your SuiteCRM, create personalized messages as per the customer’s profile. You can send messages to your customers and prospects for Festival Greeting, Reminder of Due Services, Payment, end of season sale, special festival discounts, etc

Reports: Get the detailed report of SMS Like (Planned, Sent, received, Failed,)

For more details please visit:https://store.suitecrm.com/addons/sms-integration-with-suitecrms

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