Twilio Call Integration With SuiteCRM
Twilio Call Integration makes it easy for you to make, receive, record, and analyze calls from within your SuiteCRM. Enjoy features like click-to-call, call notification pop-ups, call logs, call recordings, call notes, and more to help your team be more productive.
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Try it NowImproves staff workflow, customer knowledge, and decision-making accuracy.
Enable click-to-call from any module in SuiteCRM
Twilio Call Integration makes it easy for you to make, receive, record, and analyze calls from within your SuiteCRM. Keep your team conveniently in the CRM while making and receiving customer calls.
How it Works
The Call Notification pop-up window in the lower right corner in SuiteCRM will immediately show customer information for both outbound and inbound calls. All Twilio calls get logged into SuiteCRM and related to the appropriate records based on the phone number of the call.
Highlights
Benefits:
Click-to-call icon into SuiteCRM module
Click-to-call from the Detail View:
Click-to-call from List View:
Twilio Call Logs Screen
Incoming Call Notification Pop-up
Now, Goto Documentation Page for further configuration.
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Twilio Call integrations With SuiteCRM Plans
Unlimited Users
Outstanding Support
Works on versions 7.0.0 and above
Immediately after checking out you can download and install your add-on.
Licensed for one production instance and unlimited test and dev instances.
Twilio Call integration With SuiteCRM
Twilio Call Integration makes it easy for you to make, receive, record, and analyze calls from within your SuiteCRM. Enjoy features like click-to-call, call notification pop-ups, call logs, call recordings, call notes, and more to help your team be more productive.
jamesroy
Verified Purchase
4:15 pm January 1st, 2018
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Twilio Call Logging With SuiteCRM addon helps support executives to identify the time spent on each call and keep track of the average time spent in calls on a monthly basis. On the other hand, the Sales and Marketing Executives can keep track of all the calls they make to their prospects. The call details can be further used to generate reports on billing details, average time spent on calls, number of calls per day, etc.
Thank you !!
Regards
JRoy
Now, Goto Documentation Page for further configuration.
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