SMS Integration with SugarCRM

SMS add-on automation makes your business available anytime. Send SMS from SugarCRM at one click from any module. You can also create workflow SMS and get a reply back as an Inbound SMS.

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Improves staff workflow, customer knowledge, and decision-making accuracy.

About

This integration for SugarCRM that allows you to send SMS to any mobile number by single click on SMS icon from any module.

You can send automated SMS to your clients on defined actions that’s called workflow, and send bulk SMS from module’s listview like Account, Contact, Lead and get a reply back as an Inbound SMS.

Note: Sugar9 Compatible.

Key Features

No need to create different SMS Template. You can use Email Templates for sending SMS.

This addon supports all SMS gateway of any country.

Click to SMS From all modules.

You can see the Outbound / Inbound SMS records in a Call module.

Send immediate SMS notifications to your Sales manager by Workflow when new Lead is assigned.

Send immediate SMS notifications to your support engineer by WorkFlow when new Case is assigned.

Bulk/Mass SMS feature for Accounts, Leads, Contacts modules from Listview.

Auto Related Outbound/Inbound SMS to appropriate module record.

Users Can see Notification when Inbound SMS is received.

Can be used as a reminder for customers.

Sending SMS

1. You can send SMS by click on the icon beside the numbers from Listview or Detailview.

2. Click on the icon it will open SMS popup window.

3. Select the Template that you want to send and click on Send SMS.

4. After the sending SMS, it will be logged in a Call module as an Outbound SMS record.

Below we can see the modules Activities subpanel. All SMS Outbound / Inbound logs are related to that record.

Sending Bulk SMS

1. Just goto Listview of a module and select the multiple records. now click on the Bulk Action menu and select Send Bulk SMS option.

Receiving SMS

1. When any client is replying then its logged as an Inbound SMS in a call module.

2. Users are getting notifications when inbound SMS generated and assigned to them.

Now, Goto Documentation Page for further configuration. like

Create an SMS Template.

Configure the Workflow.

How users can see their Outbound / Inbound SMS.

Configure the Inbound SMS settings.

In case found any problem while installation please email us at info@dreamertechs.com

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Pricing

Try any plan for 30 days!

SMS Integration with SugarCRM Plans

Unlimited Users
Outstanding Support
Supports Professional
Supports Corporate
Supports Enterprise
Supports Ultimate
Works on versions 7.0.0 and above

Get Started

Immediately after checking out you can download and install your add-on.
Licensed for one production instance and unlimited test and dev instances.

SMS Integration with SugarCRM
SMS add-on automation makes your business available anytime. Send SMS from SuiteCRM at one click from any module. You can also create workflow SMS and get a reply back as an Inbound SMS.

ULTIMATE

$599
One-time

ONE-TIME

Get Started

Docs

Now, Goto Documentation Page for further configuration.

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